At Fire Glass UK, we are committed to delivering high-quality, fire-rated and specialist glass products nationwide. Our dedication to excellence is evident in our performance metrics for May, showcasing our efficiency and reliability.
Here’s a look at our achievements for the month:
Nationwide Deliveries and Customer Orders
In May, we successfully delivered 5,765 orders across our five branches nationwide. Our logistics team worked tirelessly to ensure each order reached its destination promptly and safely. The high volume of deliveries underscores our extensive reach and the trust our customers place in us.
Simultaneously, our customer service team processed 5,563 orders. This impressive number highlights the robust demand for our products and the efficiency of our order management systems. We take pride in handling a significant volume of orders while maintaining excellent customer service standards.
Manufacturing Excellence
Our manufacturing team produced 72,787 pieces of fire-rated and specialist glass in May. This achievement reflects our commitment to meeting our customers’ diverse needs. Each piece of glass is manufactured with precision and care, ensuring the highest safety and quality standards.
Outstanding Delivery Performance
One of our key performance indicators is the delivery on time in full (OTIF) score. In May, we achieved an exceptional OTIF score of 99.8%. This metric demonstrates our dedication to reliability and ability to deliver on our promises. Ensuring that our customers receive their orders complete and on schedule is a cornerstone of our service philosophy.
Conclusion
May has been a remarkable month for Fire Glass UK. Our team has demonstrated unwavering commitment to excellence, from the high volume of orders processed and delivered to the exceptional manufacturing output and outstanding delivery performance. We look forward to continuing this momentum and providing our customers with the best possible products and services in the months ahead.
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