Over the last 19 months, Julie Davies, Accounts Office Manager, has studied for her Level 3 Leader/Supervisor City & Guilds ILM Apprenticeship. She has recently passed with flying colours.

The course itself included covering many subjects, including;

• Knowledge and Skills
• Leading People
• Managing People
• Building Relationships
• Communication
• Operational Management
• Project Management
• Finance – Management of Self.

Julie said, “I knew I would need to dedicate a lot of time and effort to complete this course, but I am so pleased that Fire Glass gave me the opportunity as I passed my exams in April, which I am very proud of.

There were times when I was unsure of what I was letting myself in for, as getting older certainly means you have to revise a lot harder! I feel a great sense of achievement and recommend this course if you would like to develop personally.

Although I am already a Manager, I took on this apprenticeship as I always believe you can improve in anything you do. This course has given me a lot more knowledge on techniques and learning tools that I can use or adapt in the accounts department at Fire Glass UK.

I have a wonderful team who have helped me on my journey through the apprenticeship; they have stepped in when I have needed to record meetings and request feedback etc., so I would like to say a big thank you to all of them. It has been challenging at times, especially due to COVID, which has set me back about 6 months. But now it is complete; it has been worth the journey!”

Huge congratulations, Julie, such a great achievement for yourself personally and for the Company. We hope you enjoy putting some of your newfound skills to work within your department.

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